Sukam Tele CRM is a SIM-based call tracker for business phones. Install it on your team’s Android phones and every incoming, outgoing and missed call is logged with duration, outcome and recording, then rolled into a daily summary for the owner.
A call tracker app records what happens on a phone: who was called, when, for how long and with what result. A business call tracker goes further. It links every call to a lead, keeps the recording, and shows the owner how each person on the team is calling, without anyone filling in a report.
Everything on the business SIM, in one place. Personal numbers can be excluded.
Incoming, outgoing, missed and rejected calls, synced in real time from each phone.
Per-call duration and total talk-time per employee, per day and per lead.
Automatic on supported Android phones, stored with the lead and playable in one tap.
Missed calls are flagged, assigned and tracked until someone calls back.
Leaderboard by calls, connected calls, talk-time and conversions.
Daily and weekly call reports emailed to the owner and managers automatically.
Every call, note and follow-up sits on the lead, so history stays even if a telecaller leaves.
Exclude personal SIMs, mask numbers, and restrict exports and screenshots.
This page covers the call tracker as a whole: logs, duration, recordings, reports and lead history for any sales or support team. If your main goal is to monitor a telecalling team, with attendance, idle time and live talk-time per person, see our employee call tracking app page. For recording-specific questions, see the call recording app for sales teams.
Track every site-visit call and follow-up across the sales team.
See how many admission enquiries were called and how long each call lasted.
Every call recorded and linked to the case for compliance and coaching.
Dealer calls and IndiaMART and TradeIndia enquiries tracked to closure.
Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans. On-site training in Punjab, Chandigarh, Haryana, Delhi NCR and Himachal; online everywhere else in India.
A call tracker app logs the calls made and received on a phone: number, time, duration and status, and on supported phones the recording. Sukam Tele CRM is a call tracker for business teams that links each call to a lead and shows the owner talk-time per employee.
No. It works on the SIM already in each Android phone. Customers see your normal mobile number and calls are billed on your current SIM plan.
Yes. Call recording is automatic on supported Android phones, and each recording is stored with the lead so managers can play it in one tap.
No. The app is built for Android phones only.
Yes. Daily and weekly call reports, including calls made, connected calls and talk-time per employee, are emailed to the owner and managers automatically.
No. It is a business call tracker for company phones used by sales and support teams. Personal SIMs can be excluded from tracking.
Yearly plans start at ₹15,600 for 2 users, with implementation and training included (GST extra). You can try it free for 7 days first.
Try the call tracker free for 7 days. Setup and training included.
Related: Employee call tracking app · Call recording app · Telecalling CRM · Auto dialer app · Call detail application
Read: How to track telecaller calls legally in India · Telecaller daily report format