Not a recorder buried in the phone – recordings go to the company account, attached to the lead, with the telecaller’s name, date and outcome. Review calls, coach the team, settle disputes.
A recording on the telecaller’s phone is useless to the owner. These are the problems a business call recording app solves.
Uploaded to the company account automatically.
Search by lead, telecaller, date or outcome.
They stay with the lead in your account.
Play the best calls; flag the ones to fix.
Recording settles customer and staff disputes.
Role-based access; managers only, if you choose.
Automatic on supported Android phones, with everything around the call captured too.
Incoming and outgoing SIM calls, no button to press.
Recording sits in the lead’s timeline next to status and remarks.
Tier 4 data center, retention as per your plan.
By telecaller, date, duration, lead source or status.
Managers mark calls as good or needs-coaching.
Roles, masking of customer numbers, export restrictions.
Connect rate, average duration and best hours to call.
Send what was promised the moment the call ends.
Leads flow in on their own from IndiaMART, TradeIndia, JustDial, Facebook, Instagram, your website and WhatsApp. Sukam Tele CRM also connects with Google Workspace, Zapier, Pabbly, Tally, Sukam Apps CRM and Sukam Cloud IVR – 25+ integrations in all.
Site-visit follow-ups, 99acres / MagicBricks enquiries auto-assigned.
Counsellor call logs, document follow-ups, IELTS batch calling.
Admission enquiries, fee reminders, batch-start calling.
Lead-to-disbursal calling with every call recorded for compliance.
Dealer order calling, IndiaMART and TradeIndia enquiries.
TSS renewal calling with due-date reminders.
Our team comes to your office in Punjab, Chandigarh and Haryana to set up and train your telecallers. Online training everywhere else in India.
You get a named person on WhatsApp and phone. No call-center queue, no IVR wait.
Sukam Apps has run from Jalandhar for 15+ years. We will still be here next year.
30 days after setup we check who is using what and fix gaps – at no charge.
Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans.
Recording your own business calls is permitted; inform staff through your policy and tell customers where required. We help with the wording during setup.
Most Android phones. Some brands need a one-time setting or an accessibility permission; our team does this on each phone during setup.
You can exclude personal SIMs and numbers; only business SIM calls are recorded.
As per your plan; longer retention is available on request.
Yes, with the right role. Exports can be restricted to owners only.
Recording is included in every plan: from ₹15,600 per year for 2 users. GST extra.
15-minute free consultation. No commitment.
Related: Employee call tracking app · Telecaller app · Telecalling CRM · Auto dialer app
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