Runo is a polished SIM-based call management CRM with AI call summaries and ISO certifications. Sukam Tele CRM covers the same calling, recording and lead workflow, with published yearly plans, setup included and a dedicated support person – from a company that has served Indian SMBs since 2011.
Both are mobile-first and SIM-based. Runo leans into AI and cloud telephony; Sukam leans into local service and ecosystem.
| Runo | Sukam Tele CRM | |
|---|---|---|
| Calling | SIM-based and virtual-number calling; auto dialer | SIM-based click-to-call and auto dialer; Sukam Cloud IVR for virtual numbers |
| AI | AI call summary, transcription | AI call summary and sales coaching reports via Sukam Apps Saaransh (optional) |
| Price | On request; 10-day trial | ₹15,600 per year for 2 users (₹650 per user per month); 3 users ₹18,000; 5 users ₹25,000 per year (₹417 per user per month); extra users ₹5,000 per year; GST extra; implementation included; 7-day trial |
| Lead capture | Integrations and API | IndiaMART, TradeIndia, JustDial, Facebook, Instagram, website, WhatsApp, Excel, API, Zapier, Pabbly |
| Attendance | Not a focus | Punch-in, punch-out, productivity |
| Setup and training | Online | On-site in Punjab, Chandigarh and Haryana; online elsewhere |
| Support | Support team | One dedicated support person per client |
| Company | Hyderabad | Jalandhar, since 2011 |
Runo details from runo.ai, October 2026. Confirm current pricing and features on their site.
Yearly plans on the website with setup included.
Phones configured and team trained at your office in Punjab, Chandigarh and Haryana.
Work-from-home and field staff tracked in the same dashboard.
No stitching products from four companies.
If AI transcription of every call, ISO/SOC certificates in the contract, or an iOS-first team are must-haves, Runo is worth a trial. Compare the daily owner report and connect rates over the same week.
Telecallers call from their own SIM. Customers see a normal mobile number, so pick-up rates stay high.
After a call is updated, the next lead dials by itself. 150-250 calls a day per telecaller.
Every call recorded and attached to the lead history for training and disputes.
Dialed, connected and real talk-time per telecaller, live on the owner dashboard.
IndiaMART, TradeIndia, JustDial, Facebook, Instagram, website and WhatsApp leads assigned automatically.
Send templates from the app without saving the contact; follow-up reminders with push notifications.
Team attendance, missed-call reports and a daily report emailed to the owner.
Roles and permissions, number masking, IP restriction and screenshot restriction.
Our team comes to your office in Punjab, Chandigarh and Haryana to set up and train your telecallers. Online training everywhere else in India.
You get a named person on WhatsApp and phone. No call-center queue, no IVR wait.
Sukam Apps has run from Jalandhar for 15+ years. We will still be here next year.
30 days after setup we check who is using what and fix gaps – at no charge.
Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans.
Yes, as an optional layer called Sukam Apps Saaransh: AI call summaries and sales coaching reports under the Sukam brand.
Yes. Export to Excel or CSV from your current tool and we import it with field mapping during setup, at no charge.
No. Sukam Tele CRM runs on the SIMs your team already uses.
Most teams are live in one day. In Punjab, Chandigarh and Haryana we do it at your office.
Yes, 7 days with full features. Bring your lead sheet to the 15-minute demo.
Bring your lead sheet. We will show your own data running in the app.