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Employee call tracking app

Employee Call Tracking App | See Every Call, Talk-time and Recording Live

Install on your staff’s Android phones and every incoming, outgoing and missed call on the business SIM shows up on your dashboard – with duration, outcome and recording. No cloud number, no hardware.

Android appWorks on your own SIM7-day free trialSetup done by us
Today’s calls
Next lead (sample)Rahul SharmaInterested · follow-up 4 PM
Auto dial next
Call recorded02:41 · saved to lead
AI Call SummaryWants site visit on Saturday
Follow-up reminder set
Lead auto-assigned

Questions owners ask every evening

The app answers them before you ask.

❓

How many calls did each person make today?

Dialed, connected and missed, per employee, live.

⏱

How long did they actually talk?

Real talk-time per employee, per day and per lead.

📵

Which calls were missed and never returned?

Missed-call list with assign and callback.

🎙

What was promised to the customer?

Recording attached to the lead, playable in one tap.

🏠

Are work-from-home staff working?

Attendance plus call activity in one view.

📧

Who makes the daily report?

Nobody. It lands in your inbox automatically.

What gets tracked

Everything that happens on the business SIM, nothing from personal numbers if you exclude them.

📞

Call logs

Incoming, outgoing, missed and rejected, synced in real time.

⏱

Talk-time

Total and per-call duration; best calling hours by connect rate.

🎙

Call recording

Automatic on supported Android phones; stored with the lead.

👥

Per-employee view

Leaderboard by calls, connected calls, talk-time and conversions.

📵

Missed-call recovery

Alerts, assignment and callback status for every missed call.

🕘

Attendance

Punch-in, punch-out and idle time.

📧

Scheduled email reports

Daily and weekly reports to the owner and managers.

🔐

Privacy controls

Exclude personal SIMs, mask numbers, restrict exports and screenshots.

How it works – live in 4 steps

Step 1Install the app on each telecaller’s Android phone (10 minutes).
Step 2Calls go through the SIM already in the phone. No new number, no headset.
Step 3Upload your lead list or let portal leads auto-assign to the team.
Step 4Watch calls, talk-time and recordings on the owner dashboard.

Works with tools you already use

Leads flow in on their own from IndiaMART, TradeIndia, JustDial, Facebook, Instagram, your website and WhatsApp. Sukam Tele CRM also connects with Google Workspace, Zapier, Pabbly, Tally, Sukam Apps CRM and Sukam Cloud IVR – 25+ integrations in all.

Trusted across industries in Punjab, Haryana and all of India

🏠

Real estate

Site-visit follow-ups, 99acres / MagicBricks enquiries auto-assigned.

✈

Immigration and visa

Counsellor call logs, document follow-ups, IELTS batch calling.

🎓

Education and coaching

Admission enquiries, fee reminders, batch-start calling.

💳

Loan DSA and insurance

Lead-to-disbursal calling with every call recorded for compliance.

🏭

Manufacturers and distributors

Dealer order calling, IndiaMART and TradeIndia enquiries.

🧾

Tally partners and renewals

TSS renewal calling with due-date reminders.

Trusted by 1,500+ businesses since 2011

Since 201115+ years, Jalandhar
1,500+Businesses
12,000+Users
1 personDedicated support, no IVR queue
On-siteTraining in Punjab, Chandigarh, Haryana

Why Sukam Apps

🏢

In-person training

Our team comes to your office in Punjab, Chandigarh and Haryana to set up and train your telecallers. Online training everywhere else in India.

☎

One dedicated support person

You get a named person on WhatsApp and phone. No call-center queue, no IVR wait.

📅

Local company since 2011

Sukam Apps has run from Jalandhar for 15+ years. We will still be here next year.

🔍

Free usage audit after go-live

30 days after setup we check who is using what and fix gaps – at no charge.

Simple pricing, everything included

Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans.

Frequently asked questions

Is it legal to track employee calls in India?

Yes, for business calls on the business SIM, with employee consent and a clear policy. We help you set this up in line with the DPDP Act 2023; personal numbers can be excluded.

Do employees need a new number?

No. The app tracks calls on the SIM they already use for work.

Can it record calls?

Yes on supported Android phones; our team enables it during setup. Recording is disclosed to staff in your policy.

Does it work for field staff?

Yes. Calls log wherever the phone is, and the app works offline, syncing when the connection returns.

Can I connect it to my existing CRM?

Yes, through API, Zapier and Pabbly, or use the built-in Sukam Tele CRM leads.

What does it cost?

From ₹15,600 per year for 2 users, setup included. Extra users ₹5,000 per year. GST extra.

Who sets it up?

We do. On-site in Punjab, Chandigarh and Haryana; online elsewhere.

Know what your calling team did today – without asking

15-minute free consultation. No commitment.