The best time to send details is right after the call, while the customer remembers you. These five short templates cover most situations. Replace the brackets and keep the tone friendly.
1. After the first call
“Hello [Name], thank you for speaking with me today. I am [Your name] from [Company]. As discussed, here are the details of [product]. Please let me know if you have any questions.”
2. Sending a brochure or price list
“Hi [Name], here is the brochure and price list for [product] as promised. Highlights: [one line]. I will call you on [day] to answer questions.”
3. Sending a quote
“Hello [Name], please find our quote for [quantity/product] attached. It is valid until [date]. Happy to adjust to your requirement. Shall I call you tomorrow at [time]?”
4. Reminder before a visit or demo
“Hi [Name], a quick reminder of your [site visit/demo] tomorrow at [time] at [location pin]. Call me on this number if you need directions.”
5. Re-engaging a quiet lead
“Hello [Name], I wanted to check if you are still looking for [product]. We have [new offer or update]. If now is not a good time, tell me when to get back to you.”
Dos and don’ts
- Do send the message right after the call.
- Do keep it short and add one clear next step.
- Do not send messages late at night or on festival mornings.
- Do not send bulk promotional messages to people who did not agree to receive them.
- Stop messaging when someone asks you to.
Save time with templates in your CRM
In Sukam Tele CRM your telecaller picks a template after the call and sends it without saving the number, and the follow-up date stays on the lead.
See this running on your own lead list
Sukam Tele CRM runs on your telecallers’ own SIMs: auto dialer, call recording, follow-ups and a live owner dashboard. 7-day free trial, setup done by our team.
Related: Telecalling CRM with WhatsApp · 7-touch follow-up plan
