TeleCRM is a strong, well-known telecalling CRM at ₹799 per user per month. Sukam Tele CRM covers the same core job – SIM calling, auto dialer, recording, WhatsApp, lead capture – with implementation and in-person training included, and one named support person instead of a ticket queue.
Both products are SIM-based and built for Indian sales teams. The differences are in price structure, support model and ecosystem.
| TeleCRM | Sukam Tele CRM | |
|---|---|---|
| Calling | SIM-based 1-click calling, call recording | SIM-based click-to-call, auto dialer, call recording |
| Price | ₹799 per user per month on annual plan (₹1,099 quarterly); Chat Sync ₹200 per user extra; WhatsApp API setup ₹1,999 | ₹15,600 per year for 2 users (₹650 per user per month); 3 users ₹18,000; 5 users ₹25,000 per year (₹417 per user per month); extra users ₹5,000 per year; GST extra; implementation and training included |
| Lead capture | 15+ portals and ad platforms | IndiaMART, TradeIndia, JustDial, Facebook, Instagram, website, WhatsApp, Excel, API, Zapier, Pabbly |
| Two-way chat inside CRM, drips (Chat Sync add-on) | Templates and brochures from the app; WhatsApp API through Sukam Apps | |
| Setup and training | Online onboarding | In person in Punjab, Chandigarh and Haryana; online elsewhere |
| Support | Support team | One dedicated support person per client, no IVR queue |
| Attendance | Not a focus | Punch-in, punch-out and productivity included |
| Ecosystem | CRM only | Sukam Apps CRM, Cloud IVR, WhatsApp API, Tally on Cloud from the same company |
| Company | Gurugram, founded 2020 | Jalandhar, since 2011 |
TeleCRM figures from telecrm.in pricing and feature pages, October 2026. Check their site for current plans.
A named support person on WhatsApp and phone, plus on-site training in Punjab, Chandigarh and Haryana.
Plan prices include implementation; no per-feature add-ons for the core app.
One vendor for the telecaller app, Cloud IVR, WhatsApp API and Tally on Cloud.
Owners who want punch-in and productivity in the same dashboard.
If you need deep two-way WhatsApp chat inside the CRM, large brand case studies, or a very wide integration marketplace, TeleCRM is a mature choice. Try both on the same lead sheet for a week and compare connect rates and the daily report.
Telecallers call from their own SIM. Customers see a normal mobile number, so pick-up rates stay high.
After a call is updated, the next lead dials by itself. 150-250 calls a day per telecaller.
Every call recorded and attached to the lead history for training and disputes.
Dialed, connected and real talk-time per telecaller, live on the owner dashboard.
IndiaMART, TradeIndia, JustDial, Facebook, Instagram, website and WhatsApp leads assigned automatically.
Send templates from the app without saving the contact; follow-up reminders with push notifications.
Team attendance, missed-call reports and a daily report emailed to the owner.
Roles and permissions, number masking, IP restriction and screenshot restriction.
Our team comes to your office in Punjab, Chandigarh and Haryana to set up and train your telecallers. Online training everywhere else in India.
You get a named person on WhatsApp and phone. No call-center queue, no IVR wait.
Sukam Apps has run from Jalandhar for 15+ years. We will still be here next year.
30 days after setup we check who is using what and fix gaps – at no charge.
Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans.
For a 5-user team: TeleCRM is about ₹47,940 per year (₹799 x 5 x 12) before add-ons; Sukam Tele CRM is ₹25,000 per year including setup. Prices as of October 2026, GST extra on both.
Yes. Export to Excel or CSV from your current tool and we import it with field mapping during setup, at no charge.
No. Sukam Tele CRM runs on the SIMs your team already uses.
Most teams are live in one day. In Punjab, Chandigarh and Haryana we do it at your office.
Yes, 7 days with full features. Bring your lead sheet to the 15-minute demo.
Bring your lead sheet. We will show your own data running in the app.