A CRM built around the phone call, not around a desk. Leads come in, telecallers dial from their SIM, every call is recorded and every follow-up has a date – and the owner sees it all live.
A general CRM assumes your team sits at a laptop. A telecalling CRM assumes they are on the phone all day.
Excel, WhatsApp, IndiaMART, Facebook, JustDial – all in one list, auto-assigned.
Round-robin assignment and a clear owner for every lead.
Every status update asks for a follow-up date. No date, no save.
Dialed, connected, duration and recording logged automatically.
Daily report lands in the owner’s email by itself.
Leads, history and recordings stay in the company account.
Built since 2011 for Indian SMBs – the features your team will actually use.
IndiaMART, TradeIndia, JustDial, Facebook, Instagram, website, WhatsApp and Excel import.
Auto-distribute by source, product or round robin; reassign with full history.
One tap from the lead; the phone dials from its own SIM.
Status updated, next lead rings. 2x more call attempts per day.
Saved with the lead for coaching and disputes.
Templates and brochures sent from the app without saving the number.
Per-telecaller calls, talk-time, conversions, lead-source performance.
Number masking, IP restriction and screenshot restriction for data safety.
Leads flow in on their own from IndiaMART, TradeIndia, JustDial, Facebook, Instagram, your website and WhatsApp. Sukam Tele CRM also connects with Google Workspace, Zapier, Pabbly, Tally, Sukam Apps CRM and Sukam Cloud IVR – 25+ integrations in all.
Site-visit follow-ups, 99acres / MagicBricks enquiries auto-assigned.
Counsellor call logs, document follow-ups, IELTS batch calling.
Admission enquiries, fee reminders, batch-start calling.
Lead-to-disbursal calling with every call recorded for compliance.
Dealer order calling, IndiaMART and TradeIndia enquiries.
TSS renewal calling with due-date reminders.
Our team comes to your office in Punjab, Chandigarh and Haryana to set up and train your telecallers. Online training everywhere else in India.
You get a named person on WhatsApp and phone. No call-center queue, no IVR wait.
Sukam Apps has run from Jalandhar for 15+ years. We will still be here next year.
30 days after setup we check who is using what and fix gaps – at no charge.
Yearly plans start at ₹15,600 for 2 users (₹18,000 for 3, ₹25,000 for 5), implementation and training included; extra users ₹5,000 per year. GST extra. See all plans.
A CRM designed for teams that sell or support over the phone. It holds the leads, dials the calls, records them, sets follow-ups and reports everything to the owner.
Sukam Apps CRM is the full sales, marketing and helpdesk platform. Sukam Tele CRM is the mobile telecaller layer – you can use it alone or connected to Sukam Apps CRM.
No. Calls go through the SIM in each telecaller’s Android phone. If you later want IVR or a virtual number, Sukam Cloud IVR connects to it.
Yes, from Excel or CSV in a few clicks, with field mapping.
Yearly plans from ₹15,600 for 2 users. Implementation and training included. Extra users ₹5,000 per year. GST extra.
Data is hosted on Tier 4 data centers with roles and permissions, number masking, IP and screenshot restrictions.
Yes. Implementation is included. In Punjab, Chandigarh and Haryana we come to your office; elsewhere we set up and train online.
15-minute free consultation. No commitment.
Related: Telecaller app for Android · SIM-based CRM · Auto dialer app
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