FAQs

Privacy and Security FAQs

Your data is securely hosted in our Tier 4 Data Centre, which adheres to the highest standard of data center security.

No, we prioritize the privacy and confidentiality of your data. Your personal information is never shared with third parties. To ensure security, we sign non-disclosure agreements (NDAs) with our clients.

Yes, This Telecaller App complies with industry-standard data protection regulations and undergoes regular security audits to ensure compliance. We prioritize the security and integrity of user data at all times.

Operational FAQs

To begin your free trial, simply visit and sign up using your mobile number.

No, there are no restrictions on storage or bandwidth limitations.

If a call goes unanswered, the app logs the attempt, allowing you to schedule another call. Additionally, you can follow up via WhatsApp, SMS, or email, or send an automated notification to inform the prospect of your attempted call and express eagerness to connect.

Yes, This App can be accessed from anywhere, allowing your telecallers to work from any location with internet connectivity.

Yes, you will receive daily call reports detailing calls made and their durations, organized by agent. These reports can be scheduled and shared via email with every member of your telecaller team.

Yes, the Telecaller App supports call recording functionality. Please note that call recording is currently supported on Android devices only.

Absolutely! You can easily customize and configure fields according to your specific business requirements.

Absolutely! Any business, regardless of size, that has a telecalling team for reaching out to prospects can benefit from using this app. In addition to sales functions, our solution offers various other use cases. Check the use case section for more information.

Yes, you can configure email settings one time for sending emails. WhatsApp messages and SMS will be sent directly from the respective telecaller's numbers without additional configuration.

To onboard your telecaller on thia app, you as the account administrator can create and add users once you have signed up and registered for this app.

No, your telecallers can efficiently make calls using our Telecaller App directly from their mobile phones. Therefore, no additional hardware is required.

Yes, you can access the app on both your phone and computer. You can view the dashboard and reports from your computer, but calling can only be done from the mobile app. Please note that you can log in from only one mobile device at a time; simultaneous login from different mobile devices is not possible.

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No, the Telecaller App is designed to be user-friendly and intuitive, requiring minimal technical knowledge to operate effectively.

No, there is no limit. You can handle as many calls and leads as you need without any restrictions in the Telecaller App.

No, the Telecaller App is currently available only for Android users.

Yes, you can easily import data into app using Excel sheets. If needed, a sample sheet will be available for download to assist with the import process.

Yes, each telecaller will receive daily follow-up reminders on their respective dashboards. Team leaders can track the total follow-ups assigned to each telecaller daily, categorized by product and source.

Integration FAQs

Yes, you can seamlessly export data from the Telecaller App to other applications using the reports and export functionality.

 
 
 
 

Yes, the Telecaller App offers integration with Indiamart and Justdial, enabling you to seamlessly import leads from these platforms into the app for efficient follow-up and management.

Yes, the Telecaller App can be seamlessly integrated with your existing telephony solution to enhance communication capabilities and streamline operations for improved efficiency.

Yes, the Telecaller App provides API access, enabling you to integrate it with other software solutions for custom and enhanced functionality.

Yes, you can integrate the Telecaller App with your website to streamline lead capture and management directly from your website into the app.

 
 
 
 
 

Support FAQs

You can reach our technical support or customer service team through multiple channels, including phone, email, and WhatsApp, for assistance with the Telecaller App.

 

 
 
 
 

Yes, you can request additional features or enhancements for the Telecaller App. Our development team will evaluate these requests based on their feasibility and relevance to the app's objectives.